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MARA's services are exclusively offered to companies and entrepreneurs (Unternehmer) in the sense of § 14 German Civil Code (Bürgerliches Gesetzbuch, BGB), i.e. natural or legal persons or partnerships with legal capacity exercising their commercial or independent professional activity. This is not an offering to consumers (Verbraucher) in the sense of § 13 German Civil Code (Bürgerliches Gesetzbuch, BGB).
General Manager
I love that I don't have to start from scratch. Especially on stressful days, MARA helps to answer all my reviews quickly and easily.
Head of Digitalization and Information Technology
MARA Solutions has streamlined our process of gathering and analyzing customer feedback, allowing us to pinpoint trends and continuously elevate our customer satisfaction.
Director of E-Commerce
MARA is a top-quality Review Reply Assistant! The high-quality AI replies, paired with the convenient Review Inbox that allows us to post replies directly to the review portals, is a big time-saver for us.
Manager of Operations
We chose MARA because it meets all our requirements - from detailed analytics to automatic responses and intuitive handling.
Project Leader
We opted for MARA because it makes employees enjoy dealing with guest feedback again. It turns an otherwise tedious task into something fun. This promotes rapid learning from feedback and the improvement of the guest experience.
Revenue Manager
Our response rate has significantly increased from 20% in December to over 90% now, thanks to Mara.
Group General Manager
MARA truly has given us a lot more free time for our teams to do what they do best, which is serving the customers.
General Manager
I love that I don't have to start from scratch. Especially on stressful days, MARA helps to answer all my reviews quickly and easily.
Head of Digitalization and Information Technology
MARA Solutions has streamlined our process of gathering and analyzing customer feedback, allowing us to pinpoint trends and continuously elevate our customer satisfaction.